If you’re looking for a freemium CRM offering, this is the list for you.
Use the free features until your business outgrows them, and then choose from more robust paid plans as your need grows.
CRM is a strategy, process and technology that lets your company make the most of every sale by optimizing revenue and getting a better understanding of the customer's needs.
The CRM universe rolls together sales (as a type of Sales Force Automation), marketing, and customer service into a single software-driven technology.
Startups and small businesses look to CRM software products to handle their growing lists of customer contacts and make sure invaluable leads are accounted for.
However, especially for smaller small businesses, buying and implementing a CRM system can be expensive and time-consuming.The need for a central software-as-a-service (Saa S) customer relationship management system becomes a higher priority the larger a business becomes.Keeping accurate records of customer interactions becomes more difficult as the volume increases; without a place to house all that information, prospects, leads and potential revenue inevitably slip through the cracks.Free plan: Hub Spot CRM gives you everything you need to organize, track and nurture your leads and customers — oh yeah, and it's totally free with unlimited users and up to one million contacts.Not to mention it provides tools to help track and run email marketing software campaigns, and has the ability to integrate with your choice of marketing automation software. Fortunately for small businesses, it is 100% real and 100% free, forever.A cloud-based platform can keep this data stored as well as make it easily accessible to your entire workforce no matter where they are.Some CRMs may even have a social integration to make this easy.Some tools may even be open source, allowing you to customize them to your specific business requirements via user-created modules or through your own in-house development team.We’ve made this list to help today’s small-business professionals manage their customer relationships without breaking the bank — so buckle up, and get ready to unlock the wonders of free CRM systems in 2019 with this in-depth analysis from real-user reviews!Users also noted the Lead Management features and Reliability as reasons why they love this platform.“If you are looking for a free (and highly functional) CRM platform this is the place to go. I love that I can put in some basic information about a prospect and Hub Spot find additional contact information about the client.” — Hub Spot review from Max J. Free plan: The free CRM offering from Freshsales includes excellent features for the small-business user, helping manage leads, contacts and sales.