Case Studies Conflict Management Decision Making

Case Studies Conflict Management Decision Making-35
Dominating style is said to be used when a person considers his or her own interests, but not those of others.In simulations where dominating was encouraged, potential joint gains were missed (Ben-Yoav & Pruitt, 1984a, 1984b; Pruitt et al. The two professors from Oregon State University began to explore the feasibility of combining three distinct but well-established fields of practice: systems thinking to address complexity, public policy dispute resolution (conflict management, negotiation, and mediation) to engage controversy, and adult, experiential learning to confront uncertainty.

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According to Blake and Mouton (1964) obliging style is cooperative as the integrating style but this style is indirect and passive.

However, one can expect obliging style to have a clear effect on relationship conflict.

But the fact is that all the executives do not possesses all decision making and conflict management skills.

There is diversity that is heavily depending upon individual differences, in having these styles.

” The communication professor replied, “very much; but I only know about environmental issues as a layperson.” The forestry professor, who was fielding phone calls about forest management controversies, responded, “that's OK, I don't need a person well-steeped in forest and environmental policy, I need to work with someone who understands conflict.” In that conversation a partnership between two professors—one from communication and one from forestry—was born.

As the professors continued their watering hole conversations, they discovered a shared interest natural resource and environmental policy decision making, particularly the ways in which citizens were (and were not) involved in those decisions.

Among various classifications of conflict management styles, two dimensional model of conflict handling styles (Killman, & Thomas, 1977; Rahim, 1986, 2001) is an empirically supported typology which incorporates integrating, obliging, dominating, avoiding and compromising conflict management styles.

An integrating approach to conflicts can be expected where concern for self and concern for other were manipulated; the highest levels of collaborative gains were achieved when negotiators had a high concern for self as well as a high concern for others (Ben-Yoav & Pruitt, 1984a, 1984b; Pruitt, Camevale, Ben-Yoav, Nochajski, & Slyck, 1983).

Rahim (1986) defined conflict as an interactive process that is manifested due to compatibility, disagreement, or dissonance within or between social entities i.e., individual, group, organization, etc.

According to Fisher (2000) conflict management is a mechanism for dealing with difficult differences within an existing social system and can facilitate constructive social changes towards a responsive and equitable system.


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